Frequently Asked Questions
Everything you need to know about shopping the world's most unique independent designers.
How long does shipping take for international orders?
Since we curate pieces from independent designers globally, shipping times vary. Typically, orders are processed within 2-3 business days and delivered within 5-10 business days depending on your location.
What is your return policy?
We offer a 14-day return window from the date of delivery. Items must be in their original condition, unworn, and with all tags attached to be eligible for a full refund.
Are duties and taxes included in the price?
For most destinations, duties and taxes are calculated at checkout. This ensures there are no hidden fees upon delivery, providing a seamless shopping experience.
How do I know which size to choose?
Each product page features a specific size guide provided by the designer. If you are between sizes, we generally recommend sizing up, or you can contact our stylists for personalized advice.
How can I track my order?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to the courier's website to monitor your shipment in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay, as well as buy-now-pay-later options in select regions.